TERMS OF USE

Last Updated: 06/08/2026

1. Introduction

Welcome to Luminous Design (“Company”, “we”, “our”), an Athens-based storytelling studio with company number ELGEMI.113235703000 and its registered offices at 7 Lagkada str. 15343 Agia Paraskevi, Athens, Greece. Our services include, but are not limited to, branding, identity, print and digital design, packaging, and creative direction.

When we say “you” or “your”, we mean any person who visits, accesses or uses our website https://luminous-dev.a13.gr/ (the “Website”). The Website shows our studio’s work (including, indicatively, branding, identity, print/digital design, packaging, creative direction) and provide information about our services and contact details. If you are using or accessing the Website on behalf of your firm or organization, you confirm that you have the legal authority to bind them to these Terms of Use (the “Terms”).

These Terms govern your access and use of the Website. By accessing or using the Website, you agree to these Terms. Please read them carefully before using the Website. If you do not agree with these Terms, you must not use the Website. We may update these Terms from time to time, and the “Last Updated” date above indicates the date on which the revised Terms become effective.

If a user has registered an account on the Website, we may use their contact details to notify them of any malfunction affecting the Website or to communicate updates to our policies and Terms, in accordance with Law 4624/2019 and the General Data Protection Regulation (EU) 2016/679 (GDPR). Your continued use of the Website after the revised Terms have been posted constitutes your acceptance of those changes.

The Website may also allow you to subscribe to our newsletter or to submit inquiries through a contact form, in each case by providing your name and email address. By submitting your name and email address through any such form on the Website, you confirm that you have read, understood, and agree to be bound by these Terms, and you consent to receive newsletters, updates, and other communications from us at the email address provided, in accordance with our Privacy Notice.

As well as these Terms of Use, please also see our (i) Privacy Notice, and (ii) Cookie Policy for information on how we may collect and use your data on the Website, which is not part of these Terms of Use.

2. Intellectual Property & Use of the Website

All content on the Website-including, but not limited to photographs, text, project showcases, design proposals, artwork, text, graphics, headings, branding elements, and the overall visual presentation (“Content”)—is the exclusive intellectual property of Luminous Design or licensed third parties and is available solely for personal and informational purposes.  Subject to your full compliance with these Terms, Luminous grants you a limited, revocable, non‑exclusive, non‑transferable, non‑sublicensable license to access and view the Website solely for personal, informational, and non‑commercial purposes.

All Content available on the Website is provided exclusively for informational, illustrative, and presentation purposes. Nothing on the Website constitutes professional advice, nor should it be relied upon as such.

All proposals presented or displayed on the Website—including concept designs, drafts, mock‑ups, layouts, and any materials shown for portfolio, case study, or evaluation purposes—are the exclusive intellectual property of Luminous Design Group and are protected under applicable copyright and related rights laws.

The materials are provided solely for evaluation and review. They may not be reproduced, distributed, disclosed, adapted, implemented, shared, or used in any manner, in whole or in part, without our prior express written consent.

For commissioned work, usage rights are granted only to the specific version, iteration, or variation of the deliverable selected by the client and, only upon execution of a written agreement and full payment of all applicable fees. Where multiple versions, iterations, or variations of a deliverable (for example, alternative concepts for a marketing presentation) are prepared for a client and only one is selected and purchased, the client acquires no rights whatsoever in any version, iteration, or variation that is not selected.

Any proposals, versions, iterations, or variations not selected during a project -whether prepared as part of commissioned work, shown digitally, presented in meetings, or shared as preliminary or alternative concepts- remain the exclusive property of Luminous Design Group and may not be used, modified, adapted, published, or incorporated into any work, product, or service by the client or any third party.

You may not (and may not enable or permit others to):

• download, copy, reproduce, imitate, adapt, translate, alter, crop, modify, create derivative works from, publicly display, broadcast, transmit, distribute, publish, republish, sell, license, or otherwise exploit any Content, in whole or in part, without our prior express written consent.
• use, upload, ingest, or otherwise incorporate the Content (in whole or in part, including images, text, layout, or design elements) to artificial intelligence (AI) training datasets, design inspiration platforms, or databases to train, fine‑tune, validate, test, or improve any AI or machine learning models, or for any automated or algorithmic analysis intended to replicate or approximate our style or output, without a written license from us;
• remove, obscure, alter, or interfere with any copyright notices, watermarks, rights‑management information, EXIF/IPTC metadata, signatures or other measures implemented to protect the Content.
• frame, inline‑link, hotlink, scrape, or embed the Website or Content on any other website or service without prior written permission.
• use the Content in a manner that creates or implies endorsement, sponsorship, or association with any third party, product, or service without authorization and in general use Content for commercial, professional, or competitive purposes.

Public or commercial use of the Website is strictly prohibited. This includes, without limitation, the creation of databases, inclusion of Content in existing databases, or granting access to Content to any third parties, whether natural or legal persons.

You further agree not to:

• use the Website for unlawful, fraudulent, or harmful purposes.
• attempt to interfere with the security, functionality, or performance of the Website.
• use automated tools, bots, scripts, phishing, DDoS, scrapers, crawlers, or similar technologies to access or extract data.
• impersonate any person or entity.
• introduce malware, viruses, or other harmful code.
• interfere with server operations or structure of the Website, hosting infrastructure, or network resources through technological means or reverse engineering methodologies.
• use of third-party login details or false/inaccurate details.
• collect, record, or otherwise process third‑party personal data without lawful basis or consent

We may restrict, suspend, or terminate access to the Website if we determine that a user has violated these Terms. Where such behavior is detected, the Company may take immediate action without prior notice when necessary for security, operational integrity, or legal compliance. Where reasonably practicable, the user will be notified through appropriate means.

Where such infringement as described above is detected, we may pursue:

• removal of infringing content;
• cease-and-desist notices;
• compensation claims;
• civil or criminal proceedings.

3. Third-Party Services, Embeds, and Links

The Website may include links to, or may display content originating from, third‑party platforms (such as social media channels, portfolio platforms, or video hosting services). These links and embeds are provided for convenience only.

The Company does not control, endorse, or assume responsibility for any third‑party websites, content, policies, or practices. Your interaction with such services is at your own risk and subject to the terms and privacy policies of those third parties.

4. Reporting Infringement (Notice & Takedown)

If you believe that any material on the Website infringes your intellectual property rights, you may submit a notice of infringement to hello@luminous.gr (or to the contact details listed on the Website). Your notice must include:

(a) identification of the work claimed to be infringed;

(b) the specific URL(s) where the allegedly infringing material appears;

(c) a statement, made in good faith, that the use of the material is unauthorized; and

(d) your full contact details and proof of authority to act.

Upon receipt of valid notice, the Company will review the matter and take appropriate action within a reasonable timeframe.

5. Limitation of Liability

The Website and all Content are provided on an “as is” and “as available” basis, without warranties of any kind- express or implied-including, without limitation, warranties of accuracy, non‑infringement, merchantability, fitness for a particular purpose, or uninterrupted operation.

The Company does not guarantee that the Website will be error‑free or that any defects will be corrected. Furthermore, we do not guarantee that:

• the information provided is complete or accurate;
• the Website will always be secure.

To the fullest extent permitted by law, Luminous Design Group shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, nor for any loss of profits, revenue, data, or goodwill, arising from or connected to your use of (or inability to use) the Website or its Content, even if the Company has been advised of the possibility of such damages.

6. Indemnity

You agree to indemnify, defend, and hold harmless Luminous Design Group and its directors, employees, and collaborators from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:

(a) your violation of these Terms; or

(b) your misuse of the Website or its Content.

7. Suspension or Modification of the Website

The Company reserves the right to suspend, withdraw, or modify the operation of the Website—whether in whole or in part—at any time and without prior notice, including for maintenance, security, or operational reasons. The Company shall not be liable for any consequences arising from such suspension or modification.

8. Cookies

The Website may use cookies necessary for its operation and for analytics or performance improvements.

Details are available in our Cookie Policy, including:

• types of cookies;
• purposes;
• duration;
• your options to accept, reject, or withdraw consent.

9. Governing Law & Jurisdiction

These Terms, as well as any non‑contractual disputes or claims arising out of or relating to them, shall be governed by and construed in accordance with Greek law.

The courts of Athens, Greece shall have exclusive jurisdiction over any such disputes, without prejudice to any mandatory consumer protection provisions that may apply.

You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Athens, Greece, and waive any objection relating to venue, jurisdiction, or forum.

10. Contact

For questions regarding these Terms, permissions, or licensing requests, or if you wish to submit a complaint, raise a dispute, or provide comments or suggestions about the Website, please contact us at hello@luminous.gr or at +30 210 600 9650, as provided on the Website.

PRIVACY POLICY

Last Updated: 06/08/2026

General

Our company, with the distinctive title Luminous Design Group, with company number ELGEMI.113235703000 and its registered offices at 7 Lagkada str. 15343 Agia Paraskevi, Athens, Greece (hereinafter referred to as the “Company”) maintains this website luminous.gr (hereinafter referred to as the “Website”) for the purpose of providing interested visitors with the information they desire and keeping them informed about our Company’s activities.

This Website fully respects the privacy of their visitors and is committed to protecting their personal data. For this reason, it complies fully with national and European legislation on the protection of personal data, including Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter, the ‘GDPR’), as well as Greek Law 4624/2019.

The Company has created and manages the Website for the sole purpose of better serving its customers by offering friendly and easy navigation. To achieve this purpose, the user may be asked to provide certain personal information necessary to provide services, or respond to your requests, such as your name, contact details (telephone, email). If you choose to provide us with information relating to your racial or ethnic origin, political views, religious or philosophical beliefs, membership of a trade union, genetic data, biometric data, data about health or medical history or someone’s sexual behavior or sexual orientation in order to fulfill your request, this data is considered  “special categories” of personal data (“sensitive data”) and will be processed in accordance with the strictest provisions of the Regulation. This data is kept secure and used exclusively for the purposes for which it is provided: to provide the requested services, to communicate with you, and to comply with our legal obligations.

This Privacy Policy is intended to provide visitors to the Website with detailed information about how their personal data is collected and processed when using the Website’s services, including any data they provide, such as through communication to the email address listed on the Website.

The role of the Company

This Policy provides transparency regarding the data we collect, how we use it, who we share it with, and your rights under applicable law. For the purposes of data protection legislation in relation to your actions on the Website or the collection of other data through it, our Company is the Data Controller of your personal data.

Definitions

Some of the terms used in this Policy are legal terms and are defined by the applicable regulatory framework. Thus:

• “Processing” means any operation or set of operations performed on personal data, whether or not by automated means. This includes, for example, the collection, recording, and organization of personal data.
• “Personal data” or “personal information” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identity number, location data, an online identifier or to one or more factors specific as to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• “Consent” means any freely given, specific, informed and unambiguous indication of the natural person’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
• “Controller” means the natural or legal person, public authority, agency, or other body that determines the purposes and means of the processing of personal data.

For more information on definitions, please refer to Article 4 of the Regulation (https://eur-lex.europa.eu/legalcontent/EL/TXT/HTML/?uri=CELEX:32016R0679&from=EL)

Principles governing the collection and processing of your data

The collection and processing of your personal data is governed by the following principles, as further specified in the Regulation: 

• Lawfulness, fairness, and transparency: The Company processes the personal data of data subjects in accordance with applicable law and in a transparent manner. In accordance with the principle of transparency, we strive to inform data subjects in a concise, understandable, clear, and simple manner.
• Purpose limitation: Personal data provided to our Company will not be further processed in a manner incompatible with the purposes for which it was collected. These purposes are specified, explicit, and legitimate, within the framework of its operation and the provision of services to participants.
• Data minimization: The Company collects only personal data that is adequate, relevant, and limited to what is necessary for the purposes of processing.
• Accuracy: The aim is to ensure that personal data collected are accurate and, where necessary, kept up to date, taking all reasonable steps to ensure that inaccuracies are corrected or deleted without delay, taking into account the purposes of the processing.
• Storage limitation: The data collected shall be kept only for the period necessary to fulfill the purposes of their collection and processing and shall be deleted in a secure manner after that period has expired, unless further retention is required by applicable law.
• Integrity and confidentiality: Appropriate technical and organizational measures are taken to ensure that personal data is processed in such a way as to ensure its appropriate security, such as protection against unauthorized or unlawful processing and accidental loss, destruction or damage.

We make every effort to apply the above principles at all stages of our interaction with you through our Website.

Categories of Data Subjects

Every visitor to our Website is a data subject, whether they simply visit the website, subscribe to our newsletter, fill in a contact form, or submit their name and email address through a form to access project presentations or other protected content, entering the required information.

Personal Data We Collect

The personal data we collect, and process is always relevant to the performance of our obligations to you and necessary for the provision of the requested information or services through our Website. Data collection and processing is carried out transparently and in accordance with applicable law.

When you visit our Website, we automatically collect certain information about how you use our services, such as the type of pages you view, the frequency and duration of your activities. This data includes, for example, your IP address, the type of browser you are using, your operating system, and information collected through cookies and similar technologies. For more information about the use of cookies, please refer to our Cookies Policy . This data is collected for the purpose of managing, protecting, and improving our services, as well as to ensure network and information security.

To contact our Company via the contact form available on the Website or to contact us in any other way (e.g. via email), the provision of personal data is voluntary and exclusively at the user’s free will. We collect and process the data you provide us, such as your name, email address, your telephone number and the content of your message or the details for scheduling your appointment. This data is collected solely for the purpose of communicating with you, responding to your inquiries, and fulfilling your requests or your appointment. We will process this data only to the extent necessary for the specific purpose.

In certain cases, before granting access to project presentations or other portfolio materials displayed on the Website, we may ask you to provide your name and email address through a dedicated access form. This information is collected to help protect the confidentiality and intellectual property rights in the materials shown, to verify appropriate use of such materials, and to enable us to contact you, including for the purposes described below (such as sending newsletters). By submitting your details through this form, you also acknowledge and accept our Terms of Use.

If you choose to provide us with information about your sensitive data, as defined above via the contact form and our email addresses, such data will be processed in strict compliance with the provisions of the GDPR, with your explicit consent where required.

We share personal information with third parties only as specifically detailed in this Policy (e.g., with hosting providers, data analysis providers, appointment management platforms) or as required by applicable law.

Information we collect automatically – Cookies

When you visit our Website, we automatically collect certain information about your activity, browser, and device using cookies and similar technologies. This information helps us understand how you use our Website and improve your user experience.

Specifically, we collect:

• Technical characteristics of your device, such as your operating system and version, browser type, and IP address.
• Information about your visits, such as the pages you view, the frequency and duration of your activities on the Website.

Some of this data may be aggregated or statistical. In some cases, we may link the information we collect from your different devices to provide you with a more personalized experience, where technically feasible and with your consent where required.

For a detailed understanding of the use of cookies and similar technologies, their types, the purposes for which they are used, and the options you have for managing them, please refer to our  Cookies Policy . In this Policy, you will also find instructions on how to delete or reject cookies through your browser or device settings. Please be aware that rejecting or disabling certain cookies may impact on the availability and functionality of our services.

How we use your personal data

The information below explains in detail the type of data we process, the purpose of the processing, and the legal basis for such processing:

 

Type of Personal Data: Name and email (from newsletter subscription)

Purpose of Processing: Sending newsletters about Luminous Design Group news and achievements

Legal Basis: Consent (visitor voluntarily subscribes)

 

Type of Personal Data: Email (for account or direct contact forms, if provided)

Purpose of Processing: Communication with visitors or clients regarding inquiries or services

Legal Basis: Legitimate Interest (responding to inquiries and providing requested services)

 

Type of Personal Data: Device information (browser type, language, IP address)

Purpose of Processing: Improving website performance and setting default options (e.g., language)

Legal Basis: Legitimate Interest; Consent (for functionality, analysis, and targeted experience cookies)

 

Type of Personal Data: Visitor website usage information (IP address, geographical location, browser, referral source, visit duration, page views)

Purpose of Processing: Statistical analysis and website improvement

Legal Basis: Legitimate Interest; Consent (acceptance of cookies by the visitor)

 

Type of Personal Data: Name and email (submitted to access project presentations or portfolio materials)

Purpose of Processing: Granting access to protected project materials, protecting our intellectual property rights, and verifying compliance with our Terms of Use

Legal Basis: Legitimate Interest (protection of intellectual property rights and Website content)

 

Subscription to newsletter

Our Company, as the data controller, by registering for our newsletter, you provide your consent to receive informational and/or promotional material (newsletter) to send you informational and/or promotional material (newsletter) about its offers and new services.  

Your name (if provided) and email address will be stored by our newsletter service provider, Moosend, which is GDPR-compliant and located at 2 Tallis Street, Tallis House, London, EC4Y 0AB, United Kingdom and will not be disclosed to third parties. Your email address will be used exclusively for sending newsletters and will not be shared with third parties, even if the newsletter contains information about services offered in collaboration with partners.

Your consent will be retained for as long as you are subscribed to the newsletter and for no longer than six months after you unsubscribe. You may withdraw your consent at any time by using the unsubscribe link at the bottom of each newsletter or by contacting Luminous Design Group directly.

For more details on how Moosend processes your data, please refer to their privacy policy.

Who we share our data with

The Website may share personal data within the Company, exclusively with authorized persons and departments responsible for the operation of the Website and customer service.

Company employees who may have access to personal data are informed of their obligation to maintain confidentiality and are restricted to processing only when strictly necessary for the performance of their duties.

In order to fulfill our obligations arising from our relationship (contractual or legal), we may disclose personal data to third parties, such as:

• Technical support, hosting, and website management providers, acting as processors on behalf of the Company.
• Analytics and website functionality providers (namely, Google, via Google Analytics and Google Fonts), acting as processors on behalf of the Company, for the purposes described in our Cookie Policy.
• Payment providers (e.g., banks or digital payment platforms), solely for the purpose of clearing any advance payments for appointments or payments for services.
• Advertising platforms or social media sites (e.g., Facebook or Google), only if you have previously given your consent. When contacting the Company through a social media platform, we suggest you also familiarize yourself with the privacy information of that platform. The social media platforms we currently use are:
• Facebook: https://www.facebook.com/privacy/policy
• Google: https://policies.google.com/privacy?hl=en-US
• Instagram: https://privacycenter.instagram.com/
• Pinterest: https://policy.pinterest.com/en/privacy-policy
• Vimeo: https://vimeo.com/legal/privacy/policy

 

• Judicial or supervisory authorities, when required by law or a relevant order.

How long we keep your data

We retain your personal information for as long as necessary to fulfill the processing purposes for which it was collected, as well as to comply with applicable legal and regulatory requirements of the relevant regulatory framework.

Once your data is no longer necessary for the aforementioned purposes, either for compliance reasons or for legitimate interests, it is deleted, destroyed or anonymized immediately.

Exceptionally, the Company may retain your personal data for a longer period only if it is necessary to serve its legitimate interests or to defend against legal claims. In the latter case, you will be informed accordingly.

We may continue to retain your personal data even after the provision of the Website’s services, in accordance with the principle of proportionality and taking appropriate technical measures, only on the basis of “absolute necessity of knowledge” for compliance with legal or regulatory requirements, dispute resolution or prevention of fraud and abuse.

International data transfers

Our Company may transfer your personal data to countries outside the European Economic Area (EEA) if this is necessary for the purposes of processing described in this Policy (e.g., use of hosting or data analysis services with servers located in third countries).

In any case, any transfer of personal data to third countries will be carried out in full compliance with the provisions of the General Data Protection Regulation (EU Regulation 2016/679) and national law N. 4624/2019. This means that transfers will be based on:

• An adequacy decision by the European Commission, or
• Appropriate safeguards, such as Standard Contractual Clauses (SCCs) issued by the European Commission.

Your rights regarding the data collected by the Website

We inform you that you have the right to:

• Access your data, 
• Correct your data if it is inaccurate,  
• Delete your data in certain cases
• Restrict the processing of your data,  
• Object to the processing of your data,  
• Portability of data whose collection is based on your consent to another Data Controller
• Withdrawal of your consent
• The right to lodge a complaint with the Hellenic Data Protection Authority regarding a data breach.

Our Company will examine and respond to your requests within one month of receipt, except in cases where further time is required and the request is particularly complex, in which case this deadline may be extended by two additional months.

Please note that you can contact us regarding any issues you may have concerning the security of your data relating to the Website at the following email address: hello@luminous.gr

How to exercise your rights

To exercise any of the above rights, you can submit your request by sending an email to the email address mentioned above.

The Company will respond to your request without undue delay and in accordance with legal deadlines.

Please note that requests to exercise your rights are provided free of charge. However, if a request is manifestly unfounded or excessive, in particular because of its repetitive nature, the Company may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested, or refuse to act on the request. In any such case, we will inform you of the possibility of such charges or refusal upon receipt of your request and await your confirmation to proceed.  

Protective measures we have taken

We have taken appropriate security measures in our efforts to prevent accidental loss of personal information or unauthorized use or access.

Those who process your information for the legitimate purposes explained above are subject to a duty of confidentiality.

In addition, we have procedures in place to deal with any breaches of data security.

Specifically, the Website:

• Take all organizational and technological precautions to prevent the loss, misuse, or alteration of visitors’ personal information.
• Store all personal information provided by visitors on secure servers protected by passwords and firewalls.

The visitor acknowledges that no data transmission over the internet can be guaranteed to be 100% secure. Therefore, while the Company strives to protect your personal data, it cannot guarantee the security of any information you transmit through the Website.

Supervisory Authority

We hope that we can resolve any questions or concerns you may have regarding the use of your information. If you are not satisfied with how the Website handles your personal data, you have the right to contact the competent supervisory authority.

The competent supervisory authority is the Hellenic Data Protection Authority (HDPA), located at 1-3 Kifissias Avenue, Athens, postal code 11523, tel. 2106475600 and email address contact@dpa.gr .

Updates

The Website may update this Policy from time to time by publishing a revised version on the Website or on any linked applications. Visitors are encouraged to review this page periodically to ensure they remain informed of, and agree to, any changes to this Policy.

Any updates will be reflected on this page with a revised “Last Updated” date, and the most current version of the Policy shall be deemed the effective version.

The Website may, but is not obligated to, notify visitors of material changes to this Policy, for example by posting a notice on the Website.

 

COOKIE POLICY

Last Updated: 06/08/2026

Our company, with the distinctive title Luminous Design Group, with company number ELGEMI.113235703000 and its registered offices at 7 Lagkada str. 15343 Agia Paraskevi, Athens, Greece (hereinafter referred to as the “Company”, “we” or “us”) is committed to protecting your personal data in relation to the processing that takes place through our website luminous.gr (the “Website”). Our Website collects only the necessary information to ensure its proper function and provide high-quality Browse experience. Cookies are not designed to search for or process personal data on your device. However, they do store information related to your Browse history or preferences. For this reason, we would like to inform you about the use of cookies on our Website and assure you that we strive to ensure their security and minimal impact on your privacy.

1. How and Why We Use Cookies 

Our Website uses Cookies to improve your user experience. Some of the Cookies we use allow you to choose how you access our Website and help us store your preferences for your next visit. This policy explains what cookies are, the types we use, our purpose for using them, and how you can manage your preferences.

By browsing this Website and clicking on the “Accept” button, you consent to the use of all cookies used on this Website. However, you can choose not to have cookies installed on your device by adjusting your preferences accordingly. You can modify the settings of your device or browser you use to browse the internet to significantly limit the use of Cookies at any time.

2. What Are Cookies

 Cookies are small text files that are sent to and stored on your computer, smartphone, or other device you use to access the internet, every time you visit a website. Cookies are not viruses or pieces of code, so they cannot multiply, spread to other networks, or be classified as malicious software. 

Cookies are necessary because they allow a website to recognize a user’s device and tailor its content to that device. For example, the website “remembers” your actions and preferences for a period of time so that you do not need to enter these preferences each time you visit our Website.

According to Article 4(5) of Law 3471/2006, the storage or retrieval of information stored on the user’s terminal equipment is only permitted if the user has given his or her consent after having been provided with clear and comprehensive information. An exception to the obligation to obtain consent, in accordance with the above paragraph, is the case of storage and access to information for the sole purpose of “carrying out the transmission of communication over an electronic communications network or is necessary for the provision of an information society service which the user or subscriber has requested.” Essentially, the user’s consent is not required for cookies that are considered technically necessary to establish a connection to the website or to provide the internet service.

Cookies may be installed by the provider of the website visited by the user (first-party cookies) or by others through the provider of the website visited by the user (third-party cookies).

Depending on how long they remain on your device, cookies may also be classified as “persistent” cookies, which remain stored on your device between browsing sessions until they expire or are deleted, or “session” cookies, which are automatically deleted once you close your browser. The tables below indicate, where applicable, the duration for which each cookie remains active.

3. Cookies We Use

Below is a description of the categories of cookies used on our Website.

Essential Cookies

 These cookies are necessary for the functioning and security of the Website. They enable core features such as page navigation, server protection, load balancing, and cookie‑consent management. These cookies are essential for the Website to operate correctly and cannot be disabled.

Providers: WordPress

Purpose: Essential

Notes: WordPress Login

Performance / Analytics Cookies

 These cookies collect anonymised or aggregated data about how visitors use the Website—such as which pages are viewed most frequently, how long users spend on each page, and how they navigate through the Website. This information helps us improve design, user experience, and overall performance.

Providers: Google

Purpose: Performance / Analytics

Notes: Google Analytics 4

Our Website uses Google Analytics, one of the most widely used and trusted analytics services, to understand how visitors interact with the Website and to enhance user experience. Google Analytics cookies may track, for example:

-time spent on the Website,

-pages visited,

-click‑through behaviour.

These cookies are only loaded if you accept non‑essential cookies via the cookie banner.

For more information on Google Analytics cookies, please refer to Google’s official documentation:

https://developers.google.com/analytics/devguides/collection/ga4/web

 

Functionality Cookies

These cookies allow the Website to remember certain user preferences and enable enhanced features such as embedded video playback or optimised viewing of media. Disabling these cookies may affect the proper display of such content.

Providers: Vimeo

Purpose: Functionality

Notes: Vimeo Player

Third‑Party Cookies

Certain cookies may be placed by trusted third‑party service providers whose technologies we use (e.g., analytics, CDN, embedded content platforms as per the table below). These providers collect only the data necessary to perform services on our behalf.

Providers: Meta

Purpose: Marketing

Notes: Meta Pixel

 

Providers: Facebook/ Instagram / Pinterest/Vimeo

Purpose: Enables social media integration (e.g., displaying content).

Notes: Only activated if you interact with or view embedded items.

Third‑party cookies may track activity across websites and are governed by the respective provider’s cookie and privacy policies.

 

Our third‑party privacy commitment:

– We review the privacy and security practices of all third‑party providers before using their services. 

– We do not knowingly use third‑party services that compromise user privacy. 

– We do not sell or rent personal information to any third party.

4. How to Manage Cookies

You can configure your browser to notify you about cookie placement and choose to reject all non-essential cookies. Disabling or blocking certain cookies may adversely affect the functionality of our Website, such as the ability to log in, save preferences, or use the shopping cart. Refusing cookies is not considered implied consent. Our Website complies with relevant legislation by requesting your explicit consent when required.

You can also delete all cookies stored on your device by clearing your browser history through your browser settings.

Please note that this action may also remove stored information such as:

• login details,
• preferences on websites you have visited,
• shopping cart contents, or language preferences.

For more information on managing cookies, please visit the official instructions for each browser on the browser help pages below:

– Chrome: https://support.google.com/accounts/answer/61416 

– Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

– Safari: https://support.apple.com/guide/safari/manage-cookies 

– Edge: https://support.microsoft.com/en-au/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

If you reject non‑essential cookies, the Website will continue functioning normally, but analytics and some embedded content may not display correctly.

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